Assistant Manager Human Resources

Who are we

Ultima Markets is a secure and regulated CFD trading gateway, offering access to 1,000+ instruments, including Forex, Commodities, Indices, and Stocks, to clients in over 170 countries. Founded in 2016, we are the Official Regional Partner of FC Internazionale Milano and the first CFD broker to support the UN Global Compact. We operate globally through entities regulated by the FCA, FSCA, and FSC, and in 2025 were honoured with 50+ global awards, including Best CFD Broker Global 2025.

To learn more about our company, please visit our website: https://www.ultimamarkets.com.

Job Description:

Business Partnering

• Partner with line managers and department heads to provide HR advisory support on people matters
• Understand business needs and proactively recommend HR solutions Support organizational design, workforce planning, and reporting line changes

Employee Relations

• Handle employee relations cases including grievances, disciplinary actions, and performance issues
• Ensure fair, consistent, and compliant HR practices aligned with company policies and labor laws Act as a trusted point of contact for employees and managers

Performance Management

• Support performance review cycles (goal setting, mid-year, year-end reviews)
• Guide managers on performance improvement plans (PIP) and talent assessments Ensure timely completion and quality of performance documentation

Talent Management & Development

• Support talent review, succession planning, and high-potential identification
• Coordinate learning and development initiatives aligned with business needs Partner with managers on employee development plans

HR Operations & Policy Implementation

• Ensure consistent implementation of HR policies, procedures, and guidelines
• Support compensation, benefits, job leveling, and internal mobility processes Maintain accurate HR data, reports, and documentation

Change Management & Culture

• Support change initiatives such as restructuring, new processes, or system implementations
• Promote company values, employee engagement, and a positive work culture Assist in employee communication and engagement activities

Compliance & Governance

• Ensure HR practices comply with local labor laws and internal governance standards
• Support audits and HR reporting requirements Liaise with regional or global HR teams where applicable

Skills & Experience that WOW us:

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field; MBA or Master's degree is an added advantage.
• Minimum 3–5 years of HR experience, with proven exposure to supporting multiple countries or working in a multinational environment.
• Strong exposure to HR practice rollout and project implementation, with a solid understanding of key HR disciplines such as Performance Management, Employee Relations, etc.
• Skilled at localizing HR frameworks for regional teams, with strong documentation abilities (e.g., SOPs, employee handbooks).
• Excellent written and verbal communication skills in English and Mandarin.
• Proficiency in additional regional languages (such as Thai, Vietnamese, etc.) is an advantage.
• Strong communication and presentation skills, capable of explaining HR logic to diverse audiences.
• Skilled in stakeholder management and cross-cultural collaboration, with strong project management to handle multiple markets.
• Analytical and adaptable, with a detail-oriented approach that ensures effective HR governance.
• Willingness and ability to travel across regions when required