Hi ,
Hope you are doing well!!
Greetings from Devloit!!!
Riya Trivedi this side from Devloit company. I am hiring for Business Analyst position. Kindly find below job description:
Location-Kuala Lumpur
Position- Business Analyst ( Asset Managers)
working hours- Mon – Fri (8am – 5pm or 9am -6pm)
Language- Korean
Job description:
Responsibilities
- Deliver Asset Management services for multiple Cisco customers.
- Act as the single point of contact for customers, partners, and internal Cisco stakeholders.
- Manage, track, report, and resolve issues related to customers&apos Cisco IB data.
- Support customers in managing the lifecycle of HW and SW assets to mitigate risks, optimize TCO, and improve customer experience.
Key Job Duties
- Accountable to ensure that customer’s IB is in the right contract, right location and under right coverage
- Ensure customer Install Based is correctly aligned with contracts, locations, and service coverage levels.
- Lead the implementation of Asset Management services.
- Onboard new customers and reconcile IB data from various sources.
- Identify discrepancies and manage MACD activities.
- Provide ongoing IB maintenance support and collaborate cross-functionally.
Required Skills
- Interpret large raw data sets; conduct data analysis and audits – high level of excel mastery is required
- Develop and lead execution of action plan to update Client databases with improved IB data – ability to work with Client tools and databases
- Lead client calls, participate in quarterly business reviews, and conduct (potential) onsite visits - excellent communication skills. bold, assertive and possess a sense of ownership of the accounts/customers
- Produce reports for Customers, Account Teams, and other stakeholders – ability to generate reports using excel, power BI (desired) and other dashboards
- Ability to work independently and in a cross functional team environment
- Expert-level proficiency in Korean.
