Business Analyst

Key Responsibilities

• Acts as the primary liaison or bridge between business stakeholders, technology team and external partners, translating business requirements into a language that Technology can understand.
• Interact with business stakeholders and SMEs to understand their problems and needs, solve business problems and, where required, design technical solutions.
• Collaborate with business stakeholders to define reporting, dashboard and analytical requirements, ensuring alignment with business objectives.
• Assists the Program/Project Manager in liaising with project workstreams, Technology teams and SMEs where input is required.
• Leads and facilitates stakeholder interviews, workshops and meetings to collect, analyze, validate and document business requirements throughout the project lifecycle.
• Manages and communicates business and functional requirements to ensure solutions meet agreed business needs.
• Maintain requirements traceability across business requirements, functional specifications, testing activities and solution delivery.
• Conduct current-state vs future-state analysis and identify process, system and data gaps to support solution design.
• Performs Business Process Analysis, including analyzing, documenting and improving business processes, and gathering, documenting and analyzing business requirements.
• Performs Data Analysis, including documenting business data structures, analyzing and mining business data, and performing data mapping and data tracing across systems.
• Support data governance activities, including data ownership identification, data lineage documentation and data stewardship processes.
• Contribute to data dictionary, metadata documentation and business glossary development, where required.
• Support data migration activities including source-to-target mapping, migration rules definition, data validation and post-migration verification.
• Produces project deliverables based on documented requirements and SME input.
• Assists in testing activities, including preparation and execution of User Acceptance Testing (UAT), development of test plans, test cases and test scripts.
• Support defect triage, root cause analysis and issue resolution activities during testing and implementation phases.

Core Business Analysis Skills

• Business and data analysis experience (minimum 5 years) in system implementation projects within financial institutions and/or consulting environments.
• Ability to gather, analyze, document and manage business and functional requirements throughout the project lifecycle.
• Strong stakeholder management and communication skills, acting as a bridge between business stakeholders, technology team, and external partners.
• Experience in business analysis and data analysis.
• Strong analytical and problem-solving skills, with the ability to understand business needs and design appropriate solutions.
• Strong documentation skills, including functional specifications, user manuals, training materials, communications, RFPs, business cases and project deliverables.
• Experience in requirements lifecycle management, including requirements traceability, impact assessment, change management and prioritization.
• Experience in User Acceptance Testing (UAT), including development of test plans, test cases and test scripts.

Data Analysis & Data Management Skills

• Experience in data analysis and data mapping.
• Experience in Data Governance, Data Quality Management, Data Lineage and Data Stewardship practices.
• Experience working with Data Warehouse, Data Mart, Reporting or Analytics projects.
• Understanding of data ownership, data controls, critical data elements (CDEs) and regulatory data management principles.
• Experience supporting data, regulatory, compliance, risk or reporting initiatives within financial institutions is an advantage