E-Commerce Executive

Key Responsibilities

Marketplace Operations

• Manage daily operations across Shopee, Zalora, and other marketplaces
• Upload and maintain accurate product listings
• Monitor stock levels, sales performance, and order issues
• Coordinate with other departments to ensure timely order fulfilment
• Execute monthly promotions based on approved pricing and campaign mechanics

Sales Growth & Marketing

• Execute promotions & campaigns
• Plan discount strategies with marketing and sales teams
• Monitor competitor pricing and marketplace trends
• Optimise product visibility and conversion rates

Performance Tracking

• Prepare regular sales, traffic, and conversion reports
• Analyse data to identify trends and improvement opportunities
• Track and evaluate campaign and advertising performance

Requirements

Experience

• Minimum 1 year of experience in ecommerce operations, digital marketing, or marketplace management
• Experience managing Shopee or Zalora seller accounts is a strong advantage

Skills & Competencies

• Good understanding of marketplace platforms (especially Shopee & Zalora)
• Familiarity with digital marketing basics (SEO, CPC campaigns, promotions)
• Strong analytical skills with the ability to interpret data and KPIs
• Good command of English and Bahasa Malaysia (written & spoken)
• Proficient in Microsoft Excel / Google Sheets
• Strong communication and teamwork skills