Manager, Sustainability Strategy

We fuel the ideas and ambitions of our people with an environment built on Our DNA of Love, Entrepreneurship, Agility, and Passion – LEAP!

We are a culture that empowers everyone to innovate and create solutions that will leave a positive impact on our communities and our nation, Touch n Go will always be here to inspire our talents to grow as leaders and innovators giving you the power to make a difference.

What would you do

IPO and listing readiness

• Lead the sustainability reporting readiness assessment against the requirements of Bursa Listing Requirements and applicable frameworks, and close the gaps identified.
• Prepare the sustainability content for IPO documentation and investor materials, working with Legal, Finance, Investor Relations, and external advisors.
• Build a roadmap for the first listed-company sustainability report, with milestones, owners, and resourcing.

Reporting and disclosure

• Lead the preparation of the annual sustainability statement or report in line with Bursa, ISSB (IFRS S1/S2), GRI, or other applicable frameworks.
• Run the materiality assessment, including stakeholder engagement, and keep it current.
• Set sustainability KPIs and targets, and track progress against them.

Data, controls and assurance

• Design the sustainability data collection process, including metric definitions, data owners, and internal controls, so reported data can withstand audit and assurance review.
• Run the GHG inventory (Scope 1, 2 and, where relevant, Scope 3) and other environmental and social metrics.
• Coordinate with Internal Audit and external assurance providers on sustainability data assurance.

Financial inclusion

• Develop and maintain the financial inclusion strategy, aligned with business strategy and with national financial inclusion or financial sector blueprint.
• Define the company's financial inclusion scope, such as underserved, unbanked, or underbanked individuals, micro and small merchants, rural or low-income users, and other priority segments.
• Set measurable financial inclusion KPIs and targets, for example users reached in target segments, first-time access to formal financial services, merchant onboarding, financial literacy participation, and product accessibility. Final metrics should be agreed with Product, Data, and Finance.
• Organise financial literacy and digital literacy programmes, including partnerships with NGOs, government agencies, and community organisations.
• Measure and report the impact of inclusion initiatives, using defined methodologies so that claims can be supported if challenged.

Governance and stakeholder management

• Set up sustainability governance, including board and management committee reporting, policies, and escalation paths.
• Work with business units, Finance, Risk, HR, Technology, and Compliance to embed sustainability requirements into business processes.
• Respond to ESG ratings, investor questionnaires, and stakeholder enquiries once listed.
• Prepare board materials, investor presentations, and internal communications on strategic priorities.

Social and Governance Programme

• Assist to implement the company's sustainability strategy, aligning with global ESG standards and regulatory frameworks.
• Oversee social sustainability programmes including diversity, equity & inclusion (DEI), supply chain sustainability, and community investment.

Who should join us

• Bachelor's degree in Sustainability, Environmental Science, Business, Finance, Engineering, or a related field.
• 4-6 years of experience in sustainability or ESG reporting. Experience in a listed company or in preparing a company for listing.
• Hands-on experience producing a sustainability report or statement under Bursa's disclosure requirements.
• Working knowledge of reporting frameworks and standards such as ISSB (IFRS S1/S2), GRI, and TCFD.
• Experience with GHG accounting (GHG Protocol) and building sustainability data collection processes and controls.
• Experience working with auditors or assurance providers on sustainability data.
• Strong stakeholder management skills, with the ability to work with senior leaders and Board-level audiences.
• Strong written and verbal communication skills in English.
• Strong analytical, communication, and stakeholder management skills. Detailed oriented. Passion for sustainability, ESG, and financial inclusion. Comfortable working in fast-paced, ambiguous environments with a high level of ownership.

Our Perks & Benefits:

• Flexi clock-in hours.
• Monthly eWallet allowance.
• Additional 1% employer EPF contribution from your 1st to 3rd year of service, with further increases based on your continued years of service.
• Unlimited office pantry fruits, snacks and drinks.
• Mobile and broadband subscription reimbursement.
• Flexibility to opt dependants coverage (spouse, child, parents or parents-in-law) for outpatient medical benefits.
• Additional leave including family leave and paid care leave to care for family members.
• Medical coverage including dental, optometrist, mental care, maternity, registered Traditional Chinese Medicine (TCM) and Chiropractic.
• Corporate membership discount and many more to explore.

We believe that you have what it takes to fit into the Touch n Go family and help revolutionize the Fintech industry by paving the way to a cashless society. If you're ready to take the next step, apply now!

Touch n Go is an organization that strives to provide Equal Opportunity Employment, based on merit, qualifications, capabilities, and calibre. It is Touch n Go's policy to not discriminate based on age, race, religion, colour or other personal status, identity or characteristics. Fair Opportunity is Our Value and Practice. Please advise us of any accommodations you may need by e-mailing: [Confidential Information]

Note: Only shortlisted candidates will be contacted.

Let's keep LEAP-ing forward together!