Operations Executive
- Posted 7 months ago
- Be among the first 10 applicants
Job Description
Responsibilities
- Lead Daily Operations: Take full ownership of day-to-day activities, ensuring smooth execution across both system-driven and physical operations.
- Drive Performance: Inspire and guide the team to consistently achieve customer KPIs, targets, and service expectations.
- Resolve Operational Issues: Respond promptly to all warehouse-related queries and challenges via email or written communication, ensuring timely resolutions.
- Reporting Excellence: Prepare and deliver accurate daily, weekly, and monthly reports on time, every time.
- Plan & Organize: Strategically manage daily operational planning to optimize resources and efficiency.
- Inventory Management: Maintain optimal inventory levels and ensure accurate stock checks and timely releases.
- Quality Assurance: Conduct daily spot checks on subcontractor performance and operational outputs; halt production if quality standards are not met.
- Documentation Control: Review and validate all documentation and reports prepared by subordinates, ensuring accuracy and compliance.
- Team Communication: Foster open, two-way communication with management and ensure timely feedback from team members on operational challenges.
- Compliance & Standards: Ensure adherence to customer requirements, regulatory guidelines, ISO9001:2000, and OHSAS 18001 standards.
- Audit Readiness: Deliver strong results in internal and external audits through meticulous compliance and process control.
- Continuous Improvement: Facilitate process enhancements, training programs, and quality assurance initiatives to elevate operational standards.
- QC Oversight: Monitor production outputs at any stage, stopping activities if quality requirements are not met; maintain traceability of records.
- Stock Validation: Inspect and approve or reject repacked stocks before handover to the receiving team.
- Process Leadership: Champion the establishment, maintenance, and continual improvement of operational processes.
- Ad-Hoc Excellence: Execute additional tasks and projects assigned by management within specified timelines.
- Performance Tracking: Monitor and report on quality assurance metrics to ensure consistent operational excellence.
- Minimum 3 years of experience in logistics operations.
- Diploma or Degree in a relevant field.
- Fluent in English with Mandarin as an added advantage, including the ability to converse confidently, read accurately, and write professionally.
- Tech-Savvy: Proficient in databases, spreadsheets, and word processing tools for tracking, analyzing, and communicating data. Skilled in creating accurate, timely reports and manipulating data effectively.
- Clear Communicator: Strong verbal and written communication skills with the ability to convey ideas confidently and clearly.
- Presentation Pro: Capable of delivering engaging and impactful presentations to diverse audiences.
- Leadership & Supervision: Demonstrated ability to lead, motivate, and guide teams toward achieving operational excellence.
- Training Expertise: Skilled in designing and delivering effective training programs to enhance team capabilities.
- Project Management: Ability to plan, execute, and manage projects efficiently within deadlines.
- Analytical Thinker: Strong problem-solving skills with the ability to interpret data and make informed decisions.
- Independent & Reliable: Able to work with minimal supervision while maintaining high standards of performance.
- Agile Decision-Maker: Skilled in prioritizing tasks, restructuring plans, and adapting to dynamic environments with sound judgment.
- Facilitation Skills: Experienced in leading productive meetings and fostering collaboration across teams.
- Cross-Level Collaboration: Comfortable engaging and working effectively with employees at all organizational levels.
- Technical Acumen: Ability to read and interpret technical documents, regulations, and operational standards.
- Data-Driven: Fundamental knowledge of statistics to support operational analysis and quality assurance.
- Flexible & Adaptable: Thrives in a fast-paced, matrix organization, adjusting priorities as business needs evolve.
- Cultural Intelligence: Ability to interface successfully with diverse personalities, cultures, and work environments.
- Proactive Leadership: Ready to take ownership of ad-hoc projects and lead initiatives assigned by management.
More Info
Key Skills
Word Processing Tools
Technical Acumen
About Company
Skills:
Microsoft Excel, Import export documentation, Inventory Management, Customs clearance procedures, ERP management systems
Skills:
commercial logistics, cost management, Inventory Control, delivery monitoring, shipment monitoring, import export clearance, quotation cost profit analysis
Skills:
Quality Assurance, Warehouse Operations, Operational Coordination, Systems
Skills:
Event Management, Office Administration, Project management, Microsoft Office Excel
Skills:
Microsoft Office, Google Workspace, fulfillment workflows, inventory tracking, Order Management