Product Manager, American Express (AMEX)

Responsibilities:

• Develop and execute strategic marketing campaigns, promotions, and events to drive card usage, receivables, customer loyalty, and portfolio growth.
• Manage the end-to-end lifecycle of AMEX products, including product enhancements, new product launches, and campaign implementation.
• Collaborate with internal stakeholders, external partners, merchants, and card schemes to deliver compelling customer propositions and exclusive benefits.
• Monitor business performance, campaign effectiveness, and market trends to identify growth opportunities and optimize product profitability.
• Prepare business cases, management presentations, and approval papers for new initiatives, promotions, and product enhancements.
• Coordinate product launches, customer engagement activities, and premium events while ensuring seamless execution and positive customer experiences.
• Manage partnerships with industry-leading brands, travel partners, lifestyle merchants, and service providers to strengthen the AMEX value proposition.
• Ensure compliance with regulatory requirements and internal governance standards throughout product development and campaign execution.

Requirement:

• Minimum 3–5 years of experience in product management, card business, payments, banking, consumer marketing, or a related industry.
• Strong analytical and commercial acumen with the ability to translate insights into business growth strategies.
• Experience in managing marketing campaigns, partnerships, product development, or customer value propositions.
• Excellent stakeholder management, project management, and communication skills.
• Ability to work effectively with cross-functional teams and external partners in a fast-paced environment.
• Highly organized with strong attention to detail and execution capabilities.
• Experience in credit cards, payments, loyalty programmes, travel, or premium customer segments will be an added advantage.