Sales And Marketing Specialist

Company Description Prudential BSN Takaful Berhad (PruBSN) is Malaysia's leading family takaful operator, known for its customer-focused approach, multi-channel distribution strategy, and innovative, technology-driven solutions. The company emphasizes creating a workplace where people find meaning in their roles and can deliver strong results for customers, shareholders, and communities. PruBSN invests heavily in talent development through comprehensive training programmes, workshops, and seminars, and supports early leadership growth through its award-winning Leadership Development Programme. Performance-based rewards, active employee engagement, and a strong commitment to diversity and inclusion further define the company's culture. PruBSN encourages community volunteering and continuous feedback, providing a supportive environment for professional and personal growth.

Role Description This is a part-time, hybrid role for a Sales and Marketing Specialist based in Shah Alam, with flexibility for some work-from-home arrangements. The Sales and Marketing Specialist will support the promotion of PruBSN's takaful solutions by identifying prospects, conducting sales presentations, and following up with customers to build long-term relationships. The role includes assisting with marketing campaigns, supporting customer engagement activities, and providing input on promotional materials and digital marketing initiatives. Daily responsibilities involve responding to customer inquiries, ensuring a high standard of service, and coordinating with internal teams to align sales efforts with broader marketing strategies. The specialist may also participate in training sessions and briefings to stay current on product updates, compliance requirements, and market trends.

Qualifications

• Candidates should possess strong Communication skills to present solutions clearly, build rapport, and collaborate effectively with colleagues and customers.
• Candidates should possess Customer Service skills to handle inquiries professionally, resolve issues efficiently, and ensure a positive customer experience.
• Candidates should possess Sales skills to identify opportunities, conduct consultative selling, and achieve agreed sales targets ethically and responsibly.
• Candidates should possess Training and Sales Management skills to support training initiatives, guide junior team members, and help manage sales activities and reporting.
• Relevant experience in financial services, insurance, or takaful sales and marketing is beneficial.
• Ability to work independently in a hybrid environment, manage time effectively, and adapt to changing priorities.
• Good analytical and basic digital literacy skills, including familiarity with office productivity tools and online communication platforms.
• Diploma or degree in Marketing, Business, Communications, or a related field is an advantage, but equivalent practical experience will be considered.