Sales Consultant

Company Description Softsys Tech Sdn Bhd is a fast-growing Malaysian company specializing in document management and print solutions, positioned at the intersection of digital transformation, workflow automation, and enterprise printing. Headquartered in Kuala Lumpur, the company supports SMEs, corporates, and government-linked organizations with scalable, secure, and cost-efficient technologies. As an official Kyocera Distributor from 2025, Softsys Tech offers access to Total Document Solutions, including multi-function and production printers, supported by local technical expertise. The business is driven by recurring revenue from managed print services, consumables, and long-term maintenance contracts, with an asset-light model ready for expansion across Malaysia. Its solutions portfolio includes multi-function and production printers, electronic content management software, and end-to-end document lifecycle services such as digitization, archiving, and secure destruction.

Role Description The Sales Consultant is a full-time, on-site role based in Kuala Lumpur, focused on driving sales of document management and print solutions to business and public-sector clients. This role involves identifying and qualifying prospects, conducting needs assessments, preparing proposals, and presenting tailored solutions that address customers digital transformation and printing requirements. The Sales Consultant maintains strong client relationships, follows up on leads, negotiates contracts, and collaborates with technical and service teams to ensure smooth implementation and high customer satisfaction. Daily activities include conducting product demonstrations, visiting client sites, managing a sales pipeline, and consistently meeting or exceeding sales targets. The role also requires market research, participation in industry events, and accurate reporting of sales activities and forecasts.

Qualifications

• Sales Consulting and Consulting skills to analyze client needs and recommend appropriate document and print solutions.
• Customer Service and Customer Satisfaction skills to manage relationships, respond to inquiries, and build long-term client trust.
• Strong Communication skills to deliver clear presentations, negotiate agreements, and collaborate effectively with internal teams.
• Proven experience in B2B sales, preferably in IT, office equipment, or document management solutions.
• Ability to understand technical product features and translate them into business value for customers.
• Comfort with working towards sales targets, managing pipelines, and using CRM tools for tracking opportunities.
• Strong organizational and time management abilities, including planning client visits and follow-ups.
• Willingness to work on-site in Kuala Lumpur and travel to customer locations as needed.
• Diploma or degree in Business, Marketing, IT, or a related field is an advantage.
• Proficiency in English; additional local language skills are beneficial.