Sales Executive

Company Description Tri-Wall (Malaysia) Sdn Bhd, established in 1990 by Tri-Wall K.K. Japan, is an ISO 9001:2015 and ISO 14001:2015 certified provider of high-performance industrial packaging solutions. The company specializes in customized package design, total packing solutions, on-site packaging testing, and global support and follow-up for shipments. Tri-Wall Malaysia is the first fabricator to introduce Tri-Wall Pak® corrugated carton boxes in Malaysia, offering an alternative to wood, metal, and plastic for heavy-duty and export packaging. With products such as Triple-A fluted fiberboard cartons and corrugated paper pallets, the company helps customers reduce freight costs, improve safety, and meet recyclable material and regulatory requirements. Tri-Wall designs packaging and pallets to customer specifications, supporting diverse industries that require reliable, cost-efficient, and sustainable packaging solutions.
Role Description The Sales Executive is a full-time, on-site role based in Selangor, Malaysia. The individual will identify and develop new business opportunities, manage existing customer accounts, and promote Tri-Wall's packaging solutions, including corrugated carton boxes and paper pallets. Day-to-day tasks include conducting sales presentations, preparing quotations and proposals, following up on leads, and negotiating pricing and contract terms in line with company guidelines. The role involves coordinating with internal teams on order processing, delivery timelines, and after-sales support to ensure a smooth customer experience. The Sales Executive will also monitor market trends, gather customer feedback, and contribute to sales planning and forecasting to support business growth.
Qualifications

• Demonstrated sales and business development abilities, including prospecting, lead follow-up, and account management.
• Strong communication, presentation, and negotiation skills to engage effectively with customers and internal stakeholders.
• Customer service mindset with the ability to build long-term relationships and provide responsive support.
• Basic understanding of industrial or manufacturing environments; experience in packaging, logistics, or related sectors is an advantage.
• Ability to work independently, plan daily activities, and meet sales targets and deadlines.
• Proficiency in MS Office and common digital tools for reporting, documentation, and communication.
• Fluency in English; proficiency in Malay and/or additional languages commonly used in Malaysia is beneficial.
• Valid driver's license and willingness to travel to customer sites as required.
• Diploma or Bachelor's degree in Business, Marketing, or a related field preferred; relevant experience may be considered in place of formal education.