Sales & Service Executive

Company Description

AEON Credit Service (M) Berhad is a leading provider of financial services in Malaysia, established in 1996 and listed on the Main Market of Bursa Malaysia in 2007. The company offers a wide range of services, including Easy Payment schemes, Credit and Prepaid Cards, Personal and Motor Vehicle Financing, and the AEON Wallet app. AEON Credit also operates as an insurance broker, distributing conventional and takaful insurance. The organization has five regional offices, 63 branches and service centers nationwide, and a network of over 8,100 participating merchant outlets, supported by its subsidiary in Kuala Lumpur.

Role Description

We are seeking a dedicated Sales & Service Executive for a full-time on-site role based in AEON Credit IOI Mall Puchong, Selangor, Malaysia. The role involves meeting sales targets, providing excellent customer service, promoting financial products, processing loan applications, and offering after-sales support. The Sales & Service Executive will also build strong relationships with customers, identify their financial needs, and ensure customer satisfaction through quality service.

Qualifications

• Strong communication and interpersonal skills to interact effectively with customers and team members.
• Sales and negotiation skills with the ability to achieve and exceed sales targets.
• Customer service skills, including active listening and problem-solving abilities.
• Proficiency in product knowledge and a quick grasp of financial solutions and services.
• Organizational and time management skills to handle multiple responsibilities efficiently.
• Proficiency in MS Office applications such as Microsoft Word, Excel, and PowerPoint.
• Previous experience in sales, customer service, finance, or a related field is an advantage.
• A positive attitude, resilience, and a commitment to achieving excellent customer outcomes.