Senior Executive, Policy Processing (Motor)

3-5 Years

This job is no longer accepting applications

Job Description

Responsibilities

Process and check policy/endorsement to ensure accuracy of the data captured.
Attend to Straight Thru Process (STP) pending and failed cases.
Check and ensure refund premium are processed accurately.
Check/verify/rectify Client Data records.
Update and Maintain table set up related to Motor and Client.
Attend to incoming mails/ submissions / correspondence.
Maintain and organize submissions into the document management system.
Liaise with Marketing / Branch for any discrepancies and/or incomplete documents.
Liaise with IT / UW to resolve any discrepancies related to system glitches.
Provide guidance / coaching to team members related to STP handling.
Provide operational requirement and perform User Acceptance Test (UAT) for new products / system enhancement / bugs.
Perform any other duties as may assigned by the supervisors.

Requirements

Bachelor's Degree or professional degree in any field.
Preferably with insurance related qualification such as AMII, ACII, AII and DMII.
Minimum 3 years experience in insurance industry handling Motor class.
Computer skills i.e. Word and Excel.
Effective written and communication skills.
Excellent problem-solving skills and ability to think critically.
Detail-oriented and highly organized.