SENIOR MANAGER, STRATEGY AND TRANSFORMATION
CITAGLOBAL BERHAD
PURPOSE OF ROLE
The Senior Manager, Strategy and Transformation is the principal strategic coordination and transformation execution lead within the Group Corporate Strategy and Communications division. Reporting to the Head, Group Corporate Strategy and Communications, the role translates the Group's strategic priorities and Board-mandated transformation agenda into structured workstreams, governed timelines and actionable plans.
The Senior Manager operates as the day-to-day process owner for strategic planning coordination, transformation programme tracking, policy and framework review, and cross-subsidiary alignment. The role works through influence, structured governance, and escalation rather than direct operational control, and is not a substitute for subsidiary management or functional delivery.
KEY RESPONSIBILITIES
- Coordinate the development, refinement, and periodic review of the Group's strategic framework and priorities, and manage annual and periodic strategic planning cycles across subsidiaries to ensure alignment with Group direction.
- Serve as the day-to-day process owner for Board-mandated and EXCO-endorsed transformation initiatives, maintaining the Group transformation roadmap and tracking milestones, dependencies, risks and blockers across workstreams.
- Design and maintain transformation tracking tools, dashboards, and reporting mechanisms, and prepare periodic progress reports, exception reports and escalation briefs for the Head, EXCO, and Board.
- Support Group-wide review of key policies and frameworks, including procurement, limits of authority, cost allocation, subsidiary governance and digital transformation, coordinating with functional heads to ensure timelines and standards are met.
- Conduct structured assessments of new business opportunities and cross-subsidiary matters requiring Group-level adjudication, including market sizing, competitive positioning and risk assessment.
- Support portfolio oversight activities, including periodic review of each subsidiary's strategic role and value contribution, in coordination with the Head and Corporate Finance.
- Develop Board papers, management papers, briefing notes, strategic updates and data-driven scenario analysis to a high standard of clarity, rigour and governance readiness.
- Build and maintain effective working relationships across subsidiary leadership teams, functional heads, and Corporate Office functions, acting as a coordination point on cross-cutting strategic and transformation matters.
- Provide guidance and support to junior team members within the Strategy and Transformation pillar.
ROLE BOUNDARIES
This role is a Group-level strategic coordinator, programme tracker, analyst and advisor. It provides the framework, prioritization, coordination, and escalation support that enable functional heads and subsidiary management teams to deliver. It is not the operating owner of every transformation initiative. Where milestones are missed or disagreements arise, the escalation path is through the Head, Group Corporate Strategy and Communications and onward to the Group COO and EXCO.
QUALIFICATIONS AND EXPERIENCE
- Bachelor's degree in Business Administration, Economics, Finance, Engineering, Strategy, Public Policy, or a related discipline. A Master's degree or MBA is an advantage.
- Approximately 10 to 12 years of relevant experience in corporate strategy, transformation, programme management, or management consulting. A consulting background is strongly preferred.
- Experience working in or advising multi-entity groups, publicly listed companies, or diversified conglomerates. Exposure to infrastructure, energy, construction, or telecommunications would be advantageous.
- Proven capability in preparing Board papers, executive presentations, and strategic analysis to a high standard of rigour and clarity.
- Strong cross-functional stakeholder management skills, with the ability to engage credibly with senior leadership and subsidiary management teams.
- Familiarity with corporate governance processes, including Board and Committee reporting, would be an advantage.
KEY COMPETENCIES
- Strategic thinking and structured problem solving, with the ability to break down complex, ambiguous challenges into clear, actionable workstreams.
- Strong analytical and synthesis capability, able to distil large volumes of information into concise insights and recommendations.
- Transformation and programme management discipline, with an instinct for tracking milestones, managing dependencies, and driving accountability.
- Commercial acumen, with the ability to assess opportunities, evaluate trade-offs, and think in terms of value creation and risk.
- Stakeholder management and influencing skills, able to work effectively across functions and seniority levels without formal authority over delivery teams.
- Executive communication and writing excellence, including the ability to draft Board-ready papers and strategic narratives that meet PLC governance standards.
- Governance awareness and sound judgment, understanding when to escalate, when to advise, and when to defer to the appropriate decision-maker.
- Ability to operate across ambiguity and multiple competing priorities, maintaining composure and quality under pressure.
- Strong fluency in AI-enabled work tools, including platforms such as ChatGPT, Claude, and Gemini, with the ability to apply them thoughtfully and responsibly to enhance research, analysis, synthesis, and the preparation of high-quality Board and senior management materials.
- High professionalism, maturity, and discretion in handling confidential and sensitive Group-level matters.
- Proficient in English, both written and spoken. Proficiency in Bahasa Malaysia is an advantage.
