SENIOR QA ENGINEER (MANDARIN SPEAKER)

Job description:

• Maintain, implement, and continuously improve the Quality Management System (QMS) in accordance with ISO 9001 and applicable standards.
• Prepare, review, control, and update QMS documentation including Quality Manual, SOPs, Work Instructions, procedures, and forms.
• Ensure effective document control and record management in line with QMS requirements.
• Plan, coordinate, and participate in internal audits; follow up on audit findings and corrective actions.
• Support external audits (ISO certification, surveillance, customer audits) and ensure audit readiness.
• Monitor and track Corrective & Preventive Actions (CAPA) and ensure timely closure.
• Manage Non-Conformance Reports (NCR) and perform root cause analysis (5 Why, Fishbone).
• Conduct QMS training and awareness programs for employees.
• Monitor QMS performance through KPIs and quality objectives.
• Ensure compliance with customer, regulatory, and internal quality requirements.
• Support Management Review Meetings (MRM) including preparation of reports and data analysis.
• Drive continuous improvement initiatives to enhance system effectiveness and efficiency.

Requirement

• Diploma or Bachelor's Degree in Engineering, Quality Management, or related field.
• Minimum 2–3 years of experience in QMS / ISO 9001 environment.
• Strong knowledge in audit requirements and QMS documentation.
• Experience in internal auditing (internal auditor certification is an advantage).
• Good understanding of document control, risk-based thinking, and process approach.
• Strong analytical, organizational, and problem-solving skills.
• Good communication skills and ability to work cross-functionally.
• Able to work independently with minimal supervision