Tax Manager

Job Charter

We are looking for a technically robust and commercially minded Tax Manager to lead our Tax Services division. The role is focused on ensuring high-standard compliance, providing strategic tax advisory, and fostering deep-rooted client trust.

The successful candidate will manage a diverse portfolio of corporate and individual clients, drive the growth of the tax practice through proactive business development, and lead a high-performing team in a fast-paced professional services environment.

Key Responsibilities

1. Tax Compliance & Advisory Management

• Lead the end-to-end delivery of tax compliance services (Corporate Tax, Personal Tax, SST, and RPGT).
• Provide high-level tax advisory and planning to clients, including restructuring, cross-border transactions, and incentive applications.
• Review tax computations, returns, and submission documents to ensure technical accuracy and adherence to LHDN (IRB Malaysia) regulations.
• Manage tax audits and investigations, acting as the primary liaison with tax authorities.

2. Client Relationship & Portfolio Management

• Manage a portfolio of diverse clients, serving as the lead advisor for complex tax queries.
• Maintain high service standards through responsive communication and proactive tax health checks for clients.
• Build a reputation as a trusted technical expert, ensuring client retention through value-added insights.

3. Practice Growth & Business Development

• Identify opportunities to expand tax services within the existing client base and through external networking.
• Lead the preparation of tax proposals and pitches for new engagements.
• Monitor market trends and legislative changes to develop new service offerings (e.g., Transfer Pricing, E-Invoicing advisory).
• Contribute directly to the revenue targets and scalability of the Tax department.

4. Team Leadership & Talent Development

• Mentor and coach junior and senior tax associates, fostering technical excellence and professional growth.
• Manage resource allocation and workflow to ensure optimal team productivity and deadline management.
• Cultivate a culture of continuous learning regarding new tax laws and digital transformation in tax processes.

5. Governance, Quality & Risk Management

• Ensure all tax filings and advice comply with the latest statutory requirements and professional standards.
• Drive internal process improvements to enhance the efficiency of tax reporting and documentation.
• Mitigate risk by ensuring rigorous quality controls across all departmental outputs.

Performance Metrics

• Technical Accuracy: Zero-error rate in tax filings and compliance deadlines.
• Client Satisfaction: High retention rates and positive feedback on advisory value.
• Revenue Growth: Achievement of departmental growth and cross-selling targets.
• Team Performance: Skill progression and engagement levels of subordinates.
• Audit Success: Positive outcomes in LHDN audits and negotiations.

Professional Qualifications

• Bachelor's Degree in Accounting, Finance, or Law.
• Professional qualification (e.g., CTIM, ACCA, MICPA, CPA Australia) is mandatory.
• Full membership with the Chartered Tax Institute of Malaysia (CTIM) or MIA is highly preferred.

Experience

• 5-10 years of tax experience, with a significant portion in a professional practice or agency.
• Proven track record in managing complex tax compliance and advisory projects.
• Strong experience in people management and leading a specialized technical team.
• Demonstrated ability in business development and client acquisition within the professional services sector.