Manages end to end of product features covering conceptualization, design, enhancements, roll-out, post-deployment monitoring, and evaluation against product development process.
Analyze, align and evaluate business requirements, feasibility and value of the feature requests with both business and regional product teams in Singapore and Shenzhen to deliver a comprehensive and accurate Business Requirement Document (BRD).
Ensures smooth, timely, and impactful executions, continuous improvement in product management ways of working, promoting innovation and growth within the team, and drives continuous process optimizations within the organization.
Perform User Acceptance Test (UAT) for newly implemented functions and identify and propose ways to constantly improve UAT efficiency.
Work with cross-functional teams to develop and execute test cases based on the business requirements.
Provide prompt updates on testing progress and clear escalation of potential risks to test completion.
Provide comprehensive documentation of test cases, test results and defect management for the required sign offs.
Plan test schedules, manpower/tester requirements, setup and configuration prior to test implementation.
Manage overall schedule, report risks and issues.
Design training materials for the affected business teams and conduct feature briefings.
Report bugs and errors to other product managers and development teams promptly for investigation, and ensure close monitoring of defect resolution and retest.
Respond to system related queries, perform troubleshooting, and propose solutions to the reported issues.
Requirements
At least 3-5 years of product management experience in financial services companies, or leading tech companies in a related industry.
Hands-on experience with launching and managing new product features and ability to adapt to changing project requirements and thrive in a fast-paced environment
Well verse in both English and Malay, both written. Able to communicate technical information effectively.
Detail-oriented, highly proactive; critical thinker; has a growth mindset; and a team player.
Previous experience in the payments industry or a closely related field is an advantage.
