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GHHS Healthcare

Customer Service Executive

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  • Posted 10 hours ago
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Job Description

GHHS Healthcare is expanding our preventive healthcare and wellness services. We are looking for a Mandarin-speaking Customer Service Executive to support our growing local and international member base.

JOB SCOPE

  • Handle patient and member enquiries (phone, WhatsApp, walk-in)
  • Assist with appointments, health screenings and doctor bookings.
  • Support GHHS Membership registration and renewals.
  • Communicate with Chinese-speaking and international clients.
  • Maintain professional, caring and accurate service records.

LOCATION

  • GHHS Healthcare | Golden Horses Health Sanctuary

WHO WE'RE LOOKING FOR

  • Fluent in Mandarin & English.
  • Customer-friendly, calm and organised.
  • Experience in healthcare, wellness, hospitality or service industry preferred.
  • Comfortable using WhatsApp, computer systems and booking tools.

WHY JOIN GHHS

  • Work in a premium wellness & healthcare environment.
  • Be part of Malaysia's leading preventive health ecosystem.
  • Career growth in medical tourism, wellness and membership services.

Apply by sending your CV to:

[Confidential Information]

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About Company

Job ID: 139221381