Create the future with Affin! You too can make a difference.
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
Job Purpose
To provide comprehensive administrative support to the Business Centre, ensuring smooth day- to-day operations, compliance with internal and regulatory requirements, and timely responses to internal and external stakeholders.
Job Responsibilities
- ADMINISTRATIVE FUNCTION
- Support the Business Centre in executing business financing activities and perform daily administrative tasks to support financial operations.
- CUSTOMER ENQUIRIES
- Handle daily administrative matters and respond promptly to customer inquiries.
- Act as theprincipal contact officer for administrative dealings with other departments and branches.
- COMPLIANCE SUPPORT
- Ensure adherence to compliance requirements, Business Continuity Plan (BCP), Risk Assessment, and Business Impact Analysis.
- Follow up on regular basis on ad hoc request such as filing, internal / external audit & regulatory reports.
- LIAISON ACROSS DEPARTMENTS & TEAMS
- Act as a liaison and contact point for coordination across departments and teams.
- FOLLOW-UPS WITH HEAD OFFICE ON CREDIT MATTERS AND REPORTING + CAM
- Follow up with Head Office departments on credit-related matters, including reporting and Credit Approval Memorandums (CAMs).
- Assist on administrative matters relating to data integrity.
- REPORT COMPILATION AND PREPARATION
- Prepare reports and complete assigned tasks in compliance with regulatory and internal requirements.
- SELF-DEVELOPMENT / ENHANCEMENT
- Contribute to personal development and support initiatives aimed at building leadership capabilities and talent development.
- AD HOC TASKS
- Undertake additional tasks and responsibilities as assigned by the Business Centre Manager or Division Head.
Job Requirements
- Bachelor's Degree in Business Administration, Finance, Banking or related field.
- At least 1-2 years of relevant working experience in administrative support, preferably within banking or financial services.
- Strong command of Bahasa Malaysia and English, both oral and written.
- Basic business acumen and understanding of banking/financial industry operations.
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook) and general office systems.
