Executive, Order Processing

Job Summary

Responsible for warehouse and logistics day-to-day activities, including order processing for local trips, outstation trips, and export to be issued accurately and in a timely manner.

Key Responsibilities

• Process internal and external customers orders liaise with customers in case of non-fulfilment. Prepare delivery documentations and send to warehouses for picking arrangements.
• To process promotion items based on the POSM/product and packaging.
• Responsible for preparing export documents for dry stock , ice cream , smallware's & equipment.
• To prepare PR related to vehicles & warehouse as required.
• Timely input of information into the logistics database, and prepare reports or presentation slides for periodic performance review.
• After periodic stock reconciliation, update stock figures in the ERP system. Generate and provide reports to the finance, purchasing, operations and other relevant departments in a timely manner and accurately.
• For all outbound shipments, liaise with the forwarder for shipment booking. Prepare shipment and custom documentations, export permit, veterinary certification, to ensure all shipments are delivered and cleared timely and accurately.
• Ensure all documents are properly recorded and filed.
• Manage administrative tasks for Warehouse & Logistics department, when necessary.
• To update the ODOO system in a timely manner according to SOPs.
• To support the vehicles management, maintenance and breakdown.
• To update log receiving return from driver and key in into the system for incentive calculation.
• To support and assist on daily delivery planner.
• Carry out any others and ad hoc duties as assigned by superior.

Key Competencies

• Ability to work logically and systematically.
• Think critically, laterally and offer creative solutions. Strong problem solving and decision-making skills.
• Adaptive and ability to work in a fast-moving environment. High emotional intelligence, good time management and sense of urgency.
• Strong interpersonal and effective negotiation skills to manage people and handle internal and external communications.
• Tact, diplomacy, calmness, especially when dealing with disgruntled customers, tired drivers.
• Resourceful, and possess extensive knowledge of supply chain. Keep up to date with regulatory updates, latest industry technology, systems and best practices.
• Good numeracy skills, financial acumen and commercial awareness.
• Ability to appraise and use IT systems and software. Advanced in MS Office, especially PowerPoint and Excel.
• Good geographical knowledge.
• Able to respond to work issues on weekends or evenings, given operational nature.
• Able to work in a work environment ranges from office to warehouse to shop floor.
• Have a sense of urgency and close follow up to resolve issues in a timely manner.
• Good in managing time and multitasking with minimal supervision in tight deadlines.

Qualification & Experience

• Holds a degree or Diploma in Business Management, Supply Chain, or equivalent with 5 years of relevant experience and min. 4 years of experience in supply chain management, warehousing and inventory management.
• Has professional integrity, independent, mature, with initiative & responsible attitude.

Others

• Work location: Bandar Serenia, Sepang
• Basic salary: RM3,000 - RM4,000
• Transport Reimbursement: RM250/monthly
• Meal Allowance: RM10/daily
• Level: Senior Executive
• Starting annual leave: 16 days
• Free Birthday Cake
• Engagement
• Outpatient Medical
• Group Insurance & GP Medical coverage
• Other will be explained for those hired due to confidentiality