Overview
We are looking for a proactive, detail-oriented, and driven individual to join our Product Compliance team. The Senior Executive will be responsible for overseeing end-to-end regulatory compliance for all import and export products across key categories. This role ensures that every Mr. D.I.Y. product entering the market is safe, compliant, and aligned with Malaysia's regulatory framework, as well as applicable global standards.
Key Responsibilities
Regulatory Compliance & Product Approval
- Build, maintain, and update regulatory and technical requirements—including international testing standards—for major product categories such as Household, Electrical Appliances, Medical Devices, Cosmetics, Wireless Devices, Toys, Food & Beverage, and Packaging/Labelling.
- Maintain and manage the company's GDPMD certification, ensuring continuous readiness for audits.
- Monitor and oversee product/compliance licenses and applications, liaising with external consultants on audits, inspections, and inquiries.
Documentation, Certification & Filing
- Maintain a comprehensive tracking log for all safety certificates, licenses, permits, and compliance documentation.
- Prepare, review, and endorse supporting documents required for importation or product approvals.
- Submit regulatory filings to relevant authorities and ensure documentation accuracy and completeness (when required).
- Maintain and update internal regulatory databases, records, and reporting files.
Stakeholder Management & Operational Support
- Work closely with Local Import and cross-functional teams to resolve compliance issues during shipment or product onboarding.
- Provide updates in project meetings, highlighting compliance risks and required actions.
- Track, analyze, and report compliance metrics to support continuous improvement and internal governance.
- Monitor regulatory changes and advise management on potential operational or product impacts.
- Carry out additional responsibilities as assigned by the Manager.
Requirements
- Bachelor's Degree in Food, Biomedical Sciences, Engineering, Chemistry or a related field.
- Minimum 2 years of experience in regulatory compliance, product compliance, FMCG or related functions.
- Proven knowledge of Malaysia's regulatory landscape, with experience in Medical devices & GDPMD Certification/ SIRIM Electrical/ MCMC communication device/ F&B / Cosmetic regulations preferred.
- Experience participating in audits and inspections conducted by regulatory authorities is preferred.
- Comfortable working with third-party agencies, consultants, and within ISO-driven or product compliance environments.
- Strong communication, interpersonal, and problem-solving skills.
- Required languages: Proficient in English and Bahasa Malaysia.
MR D.I.Y. is a home-grown enterprise with over 1,300 stores across Malaysia and Brunei. The home improvement retailer has dedicated to make a positive difference in the lives of its valued customers by offering convenience at all its stores nationwide and online at mrdiy.com.my
All MR. D.I.Y. stores are managed directly and the retailer often works in collaboration with owners of shopfront properties or owners of malls. MR. D.I.Y. stores offer a wide selection of SKUs across five major categories, namely hardware; household and furnishing; electrical; stationery and sports equipment products; and others (comprising toys, car accessories, jewellery, cosmetics, food and beverage items, as well as health and personal care).
The Company strives to put its customers first by operating an innovative business that is flexible when it comes to providing a wide variety of products, good quality and value-for-money, holding true to the Company's motto of Always Low Prices.
