Senior Executive, HALAL Quality Governance & Compliance

ROLES & RESPONSIBILITIES

• Maintain and continuously improve the Quality Management System, Food Safety Management System, Halal Assurance System and regulatory compliance programmes to ensure compliance with principal, customer, ISO, FSSC 22000 and applicable regulatory requirements
• Coordinate and support internal and external audit related to quality, food safety, Halal, customer, principal and certification requirements, including follow-up and closure audit findings.
• Support Halal certification activities, including application, renewal, surveillance audits and maintenance of Halal compliance requirements.
• Maintain quality, food safety and compliance documentation, records and document control systems to ensure documents remain current and effective
• Conduct GMP, Pre-requisite and quality system verification activities, monitor compliance status and recommend improvement actions where required.
• Support the review and maintenance of HACCP and food safety programmes through participation in hazard analysis, verification activities and food safety system reviews.
• Investigate customer complaints, non-conformances and food safety incidents, and support implementation and verification of corrective and preventive actions.
• Support supplier quality management activities, including supplier documentation review, qualification and audit follow-up activities.
• Assist in assessing compliance with local and export market food regulatory requirements for products, raw materials and packaging materials.
• Provide support for customer requests, product specifications, questionnaires, technical enquiries and quality-related documentation.
• Coordinate quality and food safety training programmes and awareness activities to strengthen quality culture and employee competency.
• Compile, analyse and report quality, food safety and compliance data to support performance monitoring and continuous improvement initiatives.
• Participate in improvement projects related to quality, food safety, regulatory, Halal and operational excellence initiatives.
• Perform other duties as assigned and ensure compliance with Company HSE requirements and applicable regulatory obligations

REQUIREMENTS

Education & Qualifications

• Bachelor's Degree in Food Science, Food Technology, Food Safety, Microbiology, Biotechnology, Chemistry, Quality Management, or related discipline.
• Professional certification in HACCP, GMP, Internal Auditor, FSSC 22000, ISO 22000, or Halal Assurance System would be an added advantage.
• Certified Food Handler Trainer recognized by the Ministry of Health (MOH) Malaysia

Experience

• Minimum 4-6 years of relevant experience in Quality Assurance, Food Safety, Regulatory Affairs, Compliance, or Quality Systems within the food, beverage, dairy, pharmaceutical, or FMCG industry.
• Experience in maintaining Quality and Food Safety Management Systems (FSSC 22000, ISO 22000, GMP, HACCP).
• Experience supporting or coordinating internal, external, certification, customer and regulatory audits.
• Experience in customer complaint investigation, CAPA management and non-conformance management.
• Experience with Halal certification management will be an added advantage.
• Experience in supplier quality management and regulatory compliance will be an added advantage.

Knowledge

• Good knowledge of:
• FSSC 22000 / ISO 22000
• HACCP & Preventive Controls
• Good Manufacturing Practices (GMP)
• Food Safety & Quality Management Systems
• Malaysian Food Act & Food Regulations
• Halal Assurance System requirements
• Root Cause Analysis (RCA) and CAPA methodologies
• Internal and external audit processes

Technical Skills

• Ability to conduct compliance assessments, gap analyses and audit preparations.
• Ability to investigate quality incidents, customer complaints and product non-conformances.
• Ability to review technical documents, specifications, procedures and quality records.
• Competent in analysing quality and food safety data and identifying improvement opportunities.
• Good report writing and documentation management skills.
• Proficient in Microsoft Excel, PowerPoint and Word.

Competencies

• Strong analytical and problem-solving skills.
• Good organisational and project coordination skills.
• Able to work independently with minimum supervision.
• Good communication and stakeholder management skills.
• Attention to detail and strong compliance mindset.
• Ability to manage multiple priorities and meet deadlines.
• Team player with a continuous improvement mindset.